Trenton Water Works
Smart Meter Project

To improve our service, billing, and efficiency, TWW will upgrade the water meter in your home or business.

About the Project

TWW's Smart Meter Project will replace all 63,034 water meters in phases systemwide to improve our service, billing, and efficiency. TWW Meter Shop personnel and contract vendor National Metering Service, Inc. will begin upgrading existing meters in homes and businesses by appointment starting in December 2023 in Trenton, Hopewell Township, and Ewing Township. TWW estimates it will replace approximately 21,000 meters in the project's first 24-month phase.  

The New Jersey Water Bank, a program jointly administered by the New Jersey Department of Environmental Protection and the New Jersey Infrastructure Bank, is funding the $20-million project. This work is part of TWW's $405-million, six-year capital plan announced in 2019.

Benefits of Upgrading Your Water Meter

TWW mandates upgrading all 63,034 water meters systemwide to maintain the highest level of system performance and improve customer service. The upgraded meter installed at no charge in your home or business by TWW personnel or contract vendor National Metering Services by appointment will provide the following benefits:

  • Automatic meter readings will eliminate almost all estimated water bills.

  • Elevate TWW's customer service.

  • Increase meter-reading operations and efficiency.